app engine - low code and no code

BPM - PEGA systems

service now

1. service management
2. single visibility dashboards
3. how do you management IT and projects
4. HR
5. public service delivery

ITSM

1. Change management
2. Problem management
3. IT related issues
4. permanent correction
5. CMDS
   1. all things required to deliver services
   2. all configuration required to
   3. Ex - website, this goes wrong.
   4. dependency management
   5. service view of
   6. cost association for a downtime

service now is service management, PEGA is backend and complicated workflows.

Pricing

1. one licence - 150 USD per user per month -
   1. process user
2. 70 x 15k
   1. 10 lakh month
3. ideal for companies
   1. 60cr to 500cr per annum

Pureplay partners in India

1. Third Era
   1. New Zealand

Areas to focuse

1. Cloud - meghalaya
   1. Cloud Visibility
   2. Cloud Optimisation
2. ESG - Shambhavi BG
3. ITSM - Consulting

Partners

1. EY
2. Deloitte
3. Accenture

Arjun NR

1. Training 150 USD to INR

Opportunity

1. Reselling
2. Partner for module by module only
   1. Silver, Gold and platinum
3. Managed Services
   1. Facilitator