Gokul N K

Current Address

#764, Gokula, 53rd main, Opp police station, Kumaraswamy Layout, Bangalore- 560078, Karnataka, India

☎ : +91-9739991159
✉ : nkgokul@gmail.com

Work Experience

Interesting roles and projects listed in reverse chronological order.

Career Break - Nov 2022 to Current (Feb 2024)

Took a career break and explored some of my personal interests. Did a few consulting gigs for the Government of Telangana and Government of Meghalaya with their Data Initiatives, setting up state GIS center and scaling up the internal engineering teams.

Engineering Manager at Blinkit - Oct 2019 to Oct 2022

Started with building a new team for CRM and headed the practice as Engineering Manager. Went on to head the CMS tech practice which takes care of core product onboarding and merchant onboarding for the E-commerce Business at Blinkit and was the upstream service for all other downstream service in Blinkit. Later on built the services for org level visibility and orchestration.

Org level initiatives

• Built lighthouse(MERN stack) which was used across the org for debugging across different services and hence reducing the TAT for fixing the issues. Helped bring in the lifecycle visibility from end to end for the whole org including engineering teams and operations teams.
• Built orchestrator(using temporal) which was used for orchestrating product and merchant onboarding flows which were spread across numerous different services and teams.
• Android/ios App for merchant enablement and success during the shift to 10 minute delivery.

Product and Store Services

• CMS was a legacy service which was still on Ansible. We migrated the service to Kubernetes based CI/CD pipeline that was used across the org.
• Revived the legacy service which brought down the deployment times from 2 weeks to 1 day and helped speed up the experimentation in the org.
• Worked on automating the most time consuming processes of business which improved the efficiency by 10x.

CRM

• Integrated chatbot, automations and AI workflow to bring down the ARTs from 5 mins to under 1 min while improving the CSAT scores from 3.5 to 4.2
• Came out with an automated identification of next area of improvement for the operations team
• Improved the fraud identification mechanism by using a mix of internal data, third party service data and dynamic rules.

Tech stacks

Across these two practices we were managing six services which used the following stacks.

• NodeJS, Express and React.
• Go, Gin, PLSQL.
• Python, Django, PLSQL.
• Redis, Celery, Kafka for caching message queues

All these services were deployed on AWS and Kubernetes was used for orchestration.

Cofounder at Learning Paths - March 2018 to September 2019

Cofounded Learning Paths. Our goal was to map global knowledge by helping individuals discover their own learning paths. We were not able to raise the funding for our idea and hence we had to shelf the project. I have made this as a side project which I am working on in my free time. I still believe in the potential of this idea. It is currently used by 1000+ people.

http://learningpaths.io

Tech Stack : Mongo, Express, React and NodeJS stack with Elastic Search and Zabbix for monitoring. Frontend Portal, Chrome extension and REACT Native Android App

Engineering Head at AZRI - March 2011 to January 2018

Technologies : Angular, Javascript, D3JS, Drupal, Moodle, Magento.

Domains : Edtech and Data

Projects : World Bank Data and Visualisation projects, Learning Portals for ISB and IIMS, Intranets for various fortune 500 companies.

Roles : Senior Engineer, Technical architect, Project Manager and Delivery Head

Programmer Analyst at Mindtree - Jan 2009 to October 2010

Technologies : Java, Spring, Hibernate, MySQL.

Projects : HR portal for Honeywell, R&D project for device monitoring using SNMP protocol

Academic Performance

Personal Details