By Atlassian

Conway’s Law is the theory that organizations will design systems that copy their communication structure.
With Conway’s Law top of mind, ACMI, a free, public museum in Melbourne, Australia, completely redesigned its internal systems, visitor experiences, and physical spaces. They were determined to break down silos in the process.
A bias toward transparency, loosening up hierarchy, and letting frontline staff lead initiatives helped shape new ways of working and deliver customer lifetime value.

Further reading